Privacy Policy

Last updated: 11.03.2026

1. Introduction

Civic Arc Studio ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, communications, and any other services we provide (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

2. Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). The categories of information we may collect include:

2.1 Information You Provide to Us

• Contact information: name, email address, phone number, mailing address.
• Professional information: company name, job title, project details, and related professional data.
• Inquiry information: the content of messages or inquiries you send us (for example, through contact forms or email).
• Account information: if we provide and you create an account, username, password, and related credentials.

2.2 Information Collected Automatically When you visit our website or use certain Services, we may automatically collect:

• Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and similar technologies: data collected through cookies, web beacons, pixels, and similar tracking technologies to improve and personalize your experience.

2.3 Information from Third Parties We may receive information about you from:

• Service providers and partners that help us operate, analyze, or promote our Services.
• Publicly available sources, such as professional or business directories.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and maintain our Services.
• To respond to your inquiries, requests, or project proposals.
• To communicate with you about our services, including architectural projects, updates, or changes to our terms or policies.
• To personalize and improve your experience on our website.
• To analyze usage and performance of our website and Services.
• To protect the security and integrity of our systems and prevent fraud or illegal activities.
• To comply with applicable laws, regulations, and legal processes.
• For any other purpose disclosed to you at the time we collect your information or with your consent.

4. Legal Bases for Processing (For Users in Certain Jurisdictions)

Where required by applicable law, we process your Personal Information under one or more of the following legal bases:

• Your consent.
• Performance of a contract or steps taken at your request prior to entering into a contract.
• Compliance with a legal obligation.
• Our legitimate interests, such as improving our Services, securing our systems, and communicating with you about our offerings.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Recognize your browser or device.
• Remember your preferences.
• Understand how you interact with our website.
• Improve our Services and user experience.

You can control cookies through your browser settings. However, disabling cookies may limit certain features or functionality of our website.

6. How We Share Your Information

We do not sell your Personal Information. We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf, such as hosting, analytics, communication tools, or professional support.
• Professional partners: Consultants, engineers, or other professionals involved in the planning and execution of architectural projects, to the extent necessary to provide our Services.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal purposes: When required by law or legal process, or to protect our rights, property, safety, or that of others.
• With your consent or at your direction: When you specifically authorize us to share certain information.

7. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:

• The duration of our relationship with you.
• Legal obligations we are subject to.
• The need to resolve disputes and enforce our agreements.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your Personal Information, such as:

• Access: Request confirmation whether we process your Personal Information and, if so, obtain a copy.
• Correction: Request that we correct or update inaccurate or incomplete Personal Information.
• Deletion: Request that we delete certain Personal Information, subject to legal exceptions.
• Restriction: Request that we limit the processing of your Personal Information in certain circumstances.
• Objection: Object to our processing of your Personal Information where we rely on legitimate interests.
• Portability: Request a copy of certain Personal Information in a structured, commonly used, and machine-readable format.
• Withdrawal of consent: Where processing is based on consent, withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may request additional information to verify your identity before responding.

10. Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verified parental consent, we will take reasonable steps to delete such information. If you believe we may have collected such information, please contact us.

11. International Data Transfers

Civic Arc Studio is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions that may have data protection laws different from those in your country of residence. We will take appropriate measures to protect your Personal Information in accordance with this Privacy Policy and applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not operated or controlled by Civic Arc Studio. This Privacy Policy does not apply to those third-party sites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing them with any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the Policy, we will revise the "Last updated" date at the top. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Civic Arc Studio Mailing Address: 1401 W Lloyd St Pensacola, FL, 32501 Email Address: info@relianteyegroup.com Phone Number: +16285479038

Please include sufficient detail in your request so that we can understand and respond to your inquiry.